privacy policy
and cookies

Among the types of personal data that this website collects, directly or through third parties, are:

• Trackers and usage data
• Data communicated during use of the service
• First name, last name, phone number
• User content, email and message content
• Profile picture, date and time of message, sender

Personal data may be freely provided by the User or, in the case of usage data, collected automatically during browsing.

Unless otherwise specified, all requested data is mandatory; failure to provide it may make it impossible to deliver the services. Where certain data is optional, Users are free not to provide it without any impact on service availability.

Any use of cookies or tracking tools is intended to provide the requested service, in addition to the purposes described herein.

2.1 Methods

The Owner takes appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of data. Processing is carried out using computers and IT tools, following procedures and methods consistent with the stated purposes.

In addition to the Owner, the data may be accessible to certain categories of persons involved in operating the website (administration, sales, marketing, legal, IT) or to external parties (technical service providers, mail carriers, hosting providers, communication agencies) designated as data processors.

2.2 Location

Data is processed at the Owner's registered office and at any other location where the parties involved in processing are based. Depending on the User's location, data transfers may involve transferring data to a third country.

2.3 Retention

Unless otherwise specified, personal data is retained for as long as required by the purpose of processing. It may be retained longer pursuant to a legal obligation or on the basis of the User's consent.

Data relating to the User is collected for the following purposes: traffic optimisation and distribution, interaction with live chat platforms, display of content from external platforms, and tag management.

4.1 OpenStreetMap (OpenStreetMap Foundation)

Map visualisation service used to embed cartographic content. Data processed: usage data, trackers. Processing location: United Kingdom.

4.2 Google Tag Manager (Google Ireland Limited)

Tag management service. User data passes through this service, which may result in data retention. Data processed: usage data. Processing location: Ireland.

4.3 Crisp (Crisp IM SARL)

Interaction service with the Crisp live chat platform. Conversations may be recorded. Data processed: data communicated during use of the service, usage data, trackers. Processing location: France.

4.4 WhatsApp Business (Meta Platforms Ireland Limited)

Interaction service with the WhatsApp platform. Data processed: message content, data communicated during use, first name, last name, phone number, profile picture, date and time of message, sender. Processing location: Ireland.

4.5 Cloudflare (Cloudflare Inc.)

Traffic optimisation and distribution service. Cloudflare filters all traffic passing through this website, including the communication between the website and the User's browser. Data processed: as per the service's privacy policy. Processing location: United States.

This website uses trackers. Cookies are small sets of data stored in the User's browser. For more information, Users may consult this section or contact the Owner.

In accordance with the Swiss Federal Act on Data Protection, Users may exercise the following rights:

• Right of access to personal data
• Right to object to processing (including restriction, deletion, destruction and prohibition of disclosure to third parties)
• Right to data portability
• Right to rectification of inaccurate data

Any request may be addressed to the Owner using the contact details provided in the header. These requests are free of charge and will be processed as promptly as possible.

7.1 Legal proceedings

Personal data may be used for legal purposes before courts or in the stages leading to legal action. The Owner may be required to disclose data at the request of public authorities.

7.2 System logs

For operational and maintenance purposes, this website and any third-party services may collect files that record interactions with the website (system logs) or use other personal data (such as IP addresses).

7.3 Amendments

The Owner reserves the right to amend this policy at any time by notifying Users on this page. If the amendments affect processing activities based on consent, new consent will be sought.